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Apple Pencil issue with Classic Whiteboard

jaybeekay
Newcomer
Newcomer

I use the Classic Whiteboard on an iPad Air. After updating this week to version 6.2.3 my Apple Pencil doesn't write smoothly on the screen. In contrast, the stylus works properly in other apps. It even works properly in the newer Whitboard, but I can't use that option because I can't see the other participant. Has anyone else experienced this Apple Pencil problem?

5 REPLIES 5

fogcitygator
Newcomer
Newcomer

Having the same issue.  Hopefully zoom will fix this.

afd3293
Newcomer
Newcomer

Also having this issue.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello Community members!

I'm sorry for the inconvenience you experienced and the late response.

Our engineering team is aware of this issue and is actively working to resolve it.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

AehAndy
Newcomer
Newcomer

Also had this issue for several week 
please take care this issue ASAP.

jaybeekay
Newcomer
Newcomer

Now on version 6.2.11. Still having this problem.