Issues Joining Zoom Meetings via Logitech Rally Bar with Zoom Events License

[Mbbigyu]

Hi everyone,

I’m experiencing issues joining Zoom Meetings using a Logitech Rally Bar that’s set up as a Microsoft Teams Room device with Zoom support enabled.

While I can successfully join meetings scheduled with a Zoom Workplace Business, Webinar, or Large Meeting license, I consistently face issues when attempting to join meetings scheduled with a Zoom Events 1000 license.

Here’s what happens:

1. Both the Workplace Business and Zoom Events meetings appear on the Logitech TAP panel at the scheduled time.
2. For the Workplace Business meeting, I get a Join button and can connect without issues.
3. For the Zoom Events meeting, there’s no Join button available, making it impossible to join.
4. I also tried joining via Meeting ID, but after signing in, I encountered a "Webpage Not Available" error.

I’ve been working with Zoom Support on this for over a month without resolution, so I’m reaching out to see if anyone else has experienced a similar issue.

If you’ve faced this or found a solution, I’d greatly appreciate your insights!

Thanks in advance for your help.