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Video Recording

AcuteManiaLive
Newcomer
Newcomer

‎2025-08-22 02:28 PM

My meetings are recording audio properly, however, now there are no video recordings.  Have I changed a setting somewhere that disabled recording the video too?  I can't seem to locate a specific setting anywhere in the desktop client to fix this.  I am the admin for the Pro account license and am using the desktop app in meetings with version 6.5.11 installed.  

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-09-01 03:05 AM

Ckeck your settings in the web portal for both the personal and admin recording settings.

If this works please click accept as a solution.

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