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Help in retrieving my zoom recording with a double recording during the webinar

Erick5
Newcomer
Newcomer

This account was in charge of recording a webinar, that happened yesterday, although the meeting started with a voice stating that it was recording, In the middle of the webinar, it prompted that the recording stopped, so l had to press record again. Now after the meeting, the recorded video that only appeared to my laptop was the second half of the meeting. I need help getting the first half of the webinar. 

 

Please email me here if you have a workaround: ***********

3 REPLIES 3

ShareableTom
Newcomer
Newcomer

We had the same thing happen on June 5th and are facing the same issue. @Anonymous please advise.

dlare
Newcomer
Newcomer

ad the same issue for May 1st.

 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi everyone! 

 

Please review this article on finding/locating your recordings: How to find your recordings/ How to confirm your recordings' location

 

Let me know if that helps! Thank you. 


Carla (she/her/hers)
Zoom Community Team
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