Delete campaign locations

[ALLGood]

During our initial Zoom onboarding, we had set up multiple bots, with multiple campaigns, and multiple campaign locations. After operating with ZVA for 6 months, we've decided to streamline and consolidate product bots and campaigns. We have been able to delete the bots no longer in use and the campaigns no longer in use, but cannot delete campaign locations. Out of the 40 campaign locations, we need just under half of them.

As part of our process, we use different campaign engagement windows to notify users of service interruptions, and this change is handled by individuals with less knowledge of ZVA than our day-to-day ZVA admins. Our concern is that during a product incident when a user is under great pressure to quickly adjust all of the bots/campaigns, the user may also inadvertently change the campaign location.

We would like to be able to delete campaign locations to help reduce the potential human errors, but also to reduce the clutter of our ZVA environment.

[maggiemunson1]

Hi @ALLGood - thanks for the suggestion, I can definitely see that being a problem. I'm happy to share that the ability to delete Campaign locations (as well as web chat engagements windows and invitations) is coming soon. I'm the PM working on this feature and the estimated release is mid-May 2025. If you have any other suggestions for features that would make managing multiple chatbots easier for you, I'd welcome your requests. Thanks! -Maggie