mute

[Elsa2021]

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

[Rupert]

Hi @Elsa2021 

What device or computer are you using?

And is your Zoom software up-to-date?

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version