cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

mute

Elsa2021
Newcomer
Newcomer

‎2021-10-04 07:30 PM

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

0 Likes
1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-05 04:51 AM

Hi @Elsa2021 

 

What device or computer are you using?

 

And is your Zoom software up-to-date?

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

0 Likes