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mute

Elsa2021
Newcomer
Newcomer

‎2021-10-04 07:30 PM

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-05 04:51 AM

Hi @Elsa2021 

 

What device or computer are you using?

 

And is your Zoom software up-to-date?

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

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