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client needs to upgrade

flowrite3971
Newcomer
Newcomer

When I try to join a meeting it keeps saying client needs to upgrade and will not let me join the meeting. 

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @flowrite3971 

 

It could well be true that your Zoom software needs to be updated. Please follow the steps in the link below:

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

 

kaviharlot
Newcomer
Newcomer

if you are using zoom on mobile try these

Open the Google Play app.

Tap the menu icon, then 'My apps & games'.

Tap 'Update' on the 'ZOOM Cloud Meetings' app.

astonish shower