cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Chat

Moon3
Newcomer
Newcomer

‎2024-06-20 12:39 AM - edited ‎2024-06-20 12:40 AM

Hi, I logged into my account after 2 years and found that I all my texts are gone but my main issue is that I cant see or download any of the files (videos/pictures) I sent to myself specifically.

0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-03 01:50 PM

Hi there 👋 Do you happen to know if you ever adjusted your Team Chat storage settings? By default, messages are set to delete after ~1 year depending on your settings. 

 

For more information, I recommend reviewing this article from our support site. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes