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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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Moon3
Newcomer
Newcomer

‎2024-06-20 12:39 AM - edited ‎2024-06-20 12:40 AM

Hi, I logged into my account after 2 years and found that I all my texts are gone but my main issue is that I cant see or download any of the files (videos/pictures) I sent to myself specifically.

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-03 01:50 PM

Hi there 👋 Do you happen to know if you ever adjusted your Team Chat storage settings? By default, messages are set to delete after ~1 year depending on your settings. 

 

For more information, I recommend reviewing this article from our support site. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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