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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Upgrade don't active after I pay

cedricb
Newcomer
Newcomer

‎2022-06-14 11:12 PM

Hi,

 

I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow. 

 

Do you know how long it take to be active ? Any chance to speed up the process Zoom please ? 

 

I really need it tomorrow 🙏 

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1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2022-06-16 07:21 AM

Hi @cedricb 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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