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My Zoom app not working in Mac

sponnan
Newcomer
Newcomer

‎2022-01-06 01:34 PM

Hi, Past two days my Zoom app on my mac computer not working with Zoom version 5.9.1 (3506)

My Mac is (Mojave 10.14.6)

the error message showed that check the connectivity is not blocked by a firewall or Proxy

I have checked everything is working fine.

The app also does not allow me to sign in as well

1 REPLY 1

jeremyjustin
Community Champion | Employee
Community Champion | Employee

‎2022-01-06 02:36 PM

Hi @sponnan thank you for your post here in the Zoom Community! We have had some uses with Mac - getting this error about firewall or proxy - have success with the steps mentioned in this post. It's also from the Zoom Community from back in September 2021 BUT the solution has been working for folks for several months, even into December people are saying it has worked for them with your exact error message. 

 

Let me post here and if it works can you please report back on this thread? I would really appreciate it

https://community.zoom.com/t5/Meetings/Cant-connect-to-Zoom/m-p/8884/highlight/true#M3853

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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