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Messages out of order

Cyberchristian
Explorer
Explorer

My messages used to come in the newest message last. Now it mixes them up and I need it to go back to newest message last. Anyone know how to do that?

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Hi there!

 

Click your profile pic at the top right of Chat, select Settings, and uncheck the box next to "Move messages with new replies to the bottom of the chat". This will keep the original messages in order whenever there is a new reply. Note that there's a chance you may miss replies to older messages if your chat has heavy activity.

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2 REPLIES 2

S_K
Community Champion | Employee
Community Champion | Employee

Hi there!

 

Click your profile pic at the top right of Chat, select Settings, and uncheck the box next to "Move messages with new replies to the bottom of the chat". This will keep the original messages in order whenever there is a new reply. Note that there's a chance you may miss replies to older messages if your chat has heavy activity.

Cyberchristian
Explorer
Explorer

I was missing one step though.  After Settings, click on Team Chat and I found the box to uncheck. Thank you! It was very helpful!