Delete the tab on Zoom team chat

[cherry163]

I added the Zoom doc tab to one of my customer's chats.
However, after deleting the Zoom doc, I can’t remove the tab or make any changes to it.
I’d like to delete the tab from the chat.

Is there any solution?

[jeric_hu]

Hi, sorry for the trouble you're experiencing. We tried to reproduce the issue on both Mac and Windows platforms but were unable to. Could you let us know your specific client version?

Also, is this happening in a 1:1 chat, or in a channel?
If it’s in a channel, could you please check the channel settings? There’s a setting called “Who can add tabs”—this might affect your ability to make changes. Let us know what you find!

[jeric_hu]

You can reply like this:

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Hi, sorry for the trouble you're experiencing. We tried to reproduce the issue on both Mac and Windows platforms but were unable to. Could you let us know your specific client version?

Also, is this happening in a 1:1 chat, or in a channel?
If it’s in a channel, could you please check the channel settings? There’s a setting called “Who can add tabs”—this might affect your ability to make changes. Let us know what you find!

[jeric_hu]

Just following up on my previous message regarding the issue. Could you please let us know your specific client version?

Also, is this happening in a 1:1 chat or in a channel? If it’s in a channel, could you check the channel settings, specifically the “Who can add tabs” option? This might be affecting your ability to make changes.

Looking forward to your update so we can help resolve this.

[cherry163]

Thank you for following up. Now the issue is already solved. I could delete the old tab on mobile app. 

[jeric_hu]

Got it, thank you for confirming!