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Does Zoom offer Chat Statistics ? If not can this be added as Chat/Channel Owner/Admin feature?

adreed
Newcomer
Newcomer

Does Zoom offer Chat Statistics ? 

 

I am inquiring  if there is a way to concisely view the following chat metrics:

High Priority

-how many messages were sent, and by whom

-how many times a person was @ in the chat/channel

-how many times a mention group was @ in chat/channel


Low Priority: 

-who interacted with messages (sorted into emoji & reply)

-view number of daily/lifetime clicks of chat resources and by whom

-added & removed list of members time stamped

1 REPLY 1

junO-
Community Champion | Employee
Community Champion | Employee

Thanks for reaching out about Chat Statistics in Zoom.

There’s currently no built-in Chat Statistics feature for chat or channel owners/admins.

Here’s a quick summary of what you were looking for:

  • Message count tracking by user

  • @mention analytics (individuals & groups)

  • Interaction metrics (emoji reactions, replies)

  • Resource click tracking with user attribution

  • Timestamped member join/leave logs

What you can do next:

  • Submit a feature request via Zoom’s support channels -->  @MGSR can assist you with submitting a feature request through Zoom’s support channels.

  • Check out third-party tools that might provide chat analytics

We understand these insights are valuable for team engagement. Sharing feedback like this helps Zoom focus on the features that matter most.

Best,
junO