Chat directory of company users?

[Tim_Myth]

How do my end users find other people in the company? I have ~85 users, and I'm still in the testing phase. What I 'm looking for is when I add a new employee (let's call them Sally), Sally automatically has the list of company contacts. I've added all 85 users to my phone system and assigned packages and such, but when I go to Sally's Zoom app on her PC, I don't see any of the other users in her contacts list. Even if I search for a person, it doesn't find any results.

This page https://support.zoom.us/hc/en-us/articles/115004055706 seems to imply I need to go to IM Settings (https://zoom.us/account/im/setting), but when I click that link I get "No permission. (200)".

[IP-Man]

@Tim_Myth , you need to be either an admin or owner of the account to have access to IM management.

Please reach out to you account owner/admin to give you the needed permission under Role Management.

If concern is still not resolved after the fact, then I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new to get more help from the support team in checking your concern.

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[Tim_Myth]

I'll log a ticket, as I am both the owner and the Admin. I will check Role Management just in case though.