cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing chat history

LeeLeeMN222
Newcomer
Newcomer

Please tell me there is a way to access chat history if I didn't check the SAVE CHAT box when I started a chat in a meeting. Zoom used to automatically send your chat history after the meeting ended, I didn't know this had changed. It is not at all intuitive. There has to be a backdoor, right? 

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @ap1323 - Thank you for adding the 'Save Chat' option to the top of the chat box! Could you please verify that both you and your team members are connected to the same network and are using the latest version of the Zoom ? 

Huma

View solution in original post

3 REPLIES 3

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @LeeLeeMN222 

In your scenario, if you didn't save the chat history during the meeting itself, there's no built-in way to access it later.

For more information kindly refer this article - Viewing stored chat messages in Chat History (zoom.com)

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma

I have auto-save chat enabled in my settings and cannot get chats to save unless I am recording. Am I missing something? I have colleagues who are able to do this and have their settings exactly the same as mine. They are given an option with three dots at the top of their chat box to "save chat" and I am not.

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @ap1323 - Thank you for adding the 'Save Chat' option to the top of the chat box! Could you please verify that both you and your team members are connected to the same network and are using the latest version of the Zoom ? 

Huma