Accessing chat history

[LeeLeeMN222]

Please tell me there is a way to access chat history if I didn't check the SAVE CHAT box when I started a chat in a meeting. Zoom used to automatically send your chat history after the meeting ended, I didn't know this had changed. It is not at all intuitive. There has to be a backdoor, right? 

[Humashankar]

Hi @LeeLeeMN222 

In your scenario, if you didn't save the chat history during the meeting itself, there's no built-in way to access it later.

For more information kindly refer this article - Viewing stored chat messages in Chat History (zoom.com)

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

[ap1323]

I have auto-save chat enabled in my settings and cannot get chats to save unless I am recording. Am I missing something? I have colleagues who are able to do this and have their settings exactly the same as mine. They are given an option with three dots at the top of their chat box to "save chat" and I am not.

[Humashankar · Accepted solution]

Hi @ap1323 - Thank you for adding the 'Save Chat' option to the top of the chat box! Could you please verify that both you and your team members are connected to the same network and are using the latest version of the Zoom ?