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no reports data

SangtaeKim
Newcomer
Newcomer

‎2021-10-07 08:04 PM

I used the reports tab > Usage Reports > Usage and click the participants (hyperlink) to get the record for participants.
But when I click the participants, there is no data in the topic.

another topic is not a problem., only this topic has no data in the reports.
How do I get the information about participants logs? 

 

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1 REPLY 1

Creola
Community Champion | Employee
Community Champion | Employee

‎2021-10-08 06:26 AM

Hi @SangtaeKim ,

 

I will suggest contacting Zoom support to get the report reprocess for you. You can refer to this article https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support to contact them.

 

Best,

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