cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Room shows keep showing message "Person X connecting to audio and can't year you yet"

sajithkumar
Contributor II
Contributor II

Hi Team, We have been experiencing an issue with a Zoom Room where the TV screen displays an alert message "Person X is connecting to audio and can't hear you yet" when someone tries to join the meeting from their laptop. Even after the person from their laptop connects to audio, the alert on the screen still appears. The only way to get rid of this message is to leave the meeting from the Zoom controller and then connect again.

 

0 REPLIES 0