cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Zoom Community

_ZoomUser_
Contributor II
Contributor II

‎2022-04-07 11:43 PM - edited ‎2022-04-07 11:43 PM

I have two accounts in the Zoom Community. I signed out my first account, but when I tried to sign in my second account, it opens the page to my first account. I tried opening another tab, but it’s the same result. How can I sign in my second account after going in the first? 

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-08 08:04 AM - edited ‎2022-04-08 08:05 AM

Hey @_ZoomUser_ do you mind sharing the method (facebook, google, zoom credentials, SSO, etc.) as to how you sign in to your Zoom account at https://zoom.us/signin ? Do you save your credentials or auto-sign in? I ask that because you can automatically sign in to any sites and apps where you have saved your credentials using "Auto sign-in" with Chrome, suggest disabling it. 

 

2. Try to sign out of both your Zoom web portal account and your Community account.

 

Screen Shot 2022-04-08 at 10.02.07 AM.png

Screen Shot 2022-04-08 at 10.01.17 AM.png

  

3. You can try to clear your cache/cookies as well for the browser and try to re-sign in. 

4. As a workaround, you can always use an incognito mode window as well. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!