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ZOOM Rooms with Pro

teflonlawyer
Explorer
Explorer

I bought a Neat bar and got the ZOOM Rooms license to operate it.  I still have my pro license.  ZOOM Rooms won't let me do meetings in excess of 40 minutes even though I have both licenses.  Do they need to link somehow?  I use the same profile and login with both licenses but my user management shows both licenses with two different emails.  the new email for the Rooms license looks computer generated.

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @teflonlawyer 

It sounds like the zoom rooms licence is not assigned.
I would avoid running both with the same email login, it will confuse zoom with what you are doing.

Have the pro and Zoom Rooms licence with a different login email
then in the account section, make sure the licences are assigned
All the best

John