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2022-10-02 03:50 AM
Hi,
I am using Logitech Meetup. I have set home position on Room Controller (iPad). When I start the meeting, camera does not default to home position, but I have to manually press the camera control to set the camera pan and tilt.
Solved! Go to Solution.
2022-10-04 06:51 AM - edited 2022-10-04 06:53 AM
Hi Damjan,
I wonder, does the camera show up under devices in the web portal under the Zoom Room?
I also noticed that they have added an option under that device. Make sure the check box is selected for use default position.
2022-10-03 08:43 AM
Hi Damjan,
Did you remember to save the position and then go back into that position setting and set it as default? See the section under "to configure Camera preset" https://support.zoom.us/hc/en-us/articles/204065759-Zoom-Rooms-camera-controls.
2022-10-04 03:04 AM
Hi Chris. I have set it as default. There is "home" icon in front of Preset name, but still when I start zoom meeting, I have to manually press the preset button.
2022-10-04 06:51 AM - edited 2022-10-04 06:53 AM
Hi Damjan,
I wonder, does the camera show up under devices in the web portal under the Zoom Room?
I also noticed that they have added an option under that device. Make sure the check box is selected for use default position.
2022-10-04 06:56 AM
2022-10-04 09:00 AM
Please check the settings on your Zoom Room and make sure the camera is selected and set as default within the software.
2022-10-05 04:37 AM
Thanks a lot Chris. This has solved my problem... who would have figured out. Many thanks again.
2022-10-05 04:38 AM
You are welcome.