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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom freezes. Videos become pixelated

IvanLB
Newcomer
Newcomer

‎2025-04-15 04:31 AM

When the meeting starts and participants turn on their cameras, Zoom freezes. Everything freezes and nothing works for a few seconds. After that, the images of all participants (including me) are automatically pixelated. This means the quality of your camera images decreases.

Furthermore, Zoom crashes again every time I increase or decrease the number of videos (participant cameras to be displayed), i.e., when I select "Show video thumbnail or grid" during screen sharing to display the remaining participants.

The interesting thing is that I asked the participants if they were experiencing the same issue I described above, and they told me they weren't, and everything was working fine for them.

I verified that it wasn't a problem with my internet connection, as my partner uses Teams every morning (I have meetings in the afternoon). There are usually several meetings per day, and the number of participants is usually between 15 and 40. She had no issues.

  • PC: ASUSTeK COMPUTER INC. UX305LA.
  • My computer's operating system: Microsoft Windows 10 Home (64-Bit) 22H2 (10.0.19045).
  • Zoom Version: 6.4.3 (63669).
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