Logitech Tap Scheduler Failing To Update via Zoom Rooms Portal

[nielsen_c]

We have a Zoom Room that won't join meetings because the Logitech Tap scheduler linked to the room fails to update from the Zoom Room Portal.  Has anyone had this issue previously?

[Quinten]

we have the exact same issue here in our company since a couple days ago

[Elvis3]

Same issue we facing here, also the tablets (schedulers) not connecting since the latest updates

[acabgd]

And here I am 3 months later wondering why I can't connect!

[seahopki12]

Ours tap schedulers have not been auto-updating for some time. Stuck on v1.10.134.

[SourceIT]

I’ve encountered similar issues with the Logitech Tap Scheduler not updating via the Zoom Rooms Portal. A few things helped: ensuring the Tap Scheduler and Zoom Room are on a stable internet connection, checking that all firmware and software updates are installed, and confirming that the Zoom Room is correctly configured and linked to the right calendar. Sometimes a simple restart of the devices can resolve connectivity hiccups. If you've done all this and it's still not working, it might be worth checking network settings or reaching out to Zoom or Logitech support for more targeted assistance. Let me know if you find a solution!

SourceIT