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Interop teams cant control camera

juanmaadelgado
Newcomer
Newcomer

‎2024-07-02 10:30 AM

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. 

The problem is when I try to control the camera, it's block. The touchpanel is grayed.

Is there any configuration to make?

Topics:
2 REPLIES 2

andy_worn
Newcomer
Newcomer

‎2025-01-30 07:45 AM

did you ever get a reply to this we have a customer with the exact same issue? Thank you

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to andy_worn

‎2025-02-05 08:27 AM

Welcome to the Zoom Community, @andy_worn! We're happy to have you here. Are you using a single camera? Camera controls are not available if multiple cameras are present. For more information, you can refer to this article. Please let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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