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Digital Signage with Latest 5.17 client issues

mpseggs
Newcomer
Newcomer

‎2024-01-03 06:44 AM

I had to downgrade to  5.16.10 (3425) due to URL's displaying as access denied.  The previews are fine on the Management Web Console.  5.16.10 allows the URL's to display again.

Anyone notice URL issues?

Topics:
5 REPLIES 5

Eddie123
Newcomer
Newcomer

‎2024-01-12 08:39 AM

We are seeing this issue as well with videos we upload after 5.17.

0 Likes

WilliamN04
Newcomer
Newcomer

‎2024-01-17 04:05 PM

Yes same thing here. Not all of them but a few out of 130. Not sure what the issue is. Anyone got a fix?

0 Likes

Eddie123
Newcomer
Newcomer
In response to WilliamN04

‎2024-01-18 06:36 AM

No fix and it seems to be intermittent. After a few cycles through the playlist, the error goes away and the video plays. 

0 Likes

WilliamN04
Newcomer
Newcomer
In response to Eddie123

‎2024-01-18 09:24 AM

It happens to a few but it never goes away on those.

It continues to error out. We have downgraded to 5.16 and it works. 

0 Likes

Daveazar
Newcomer
Newcomer

‎2024-02-16 07:39 AM

We are seeing an issue with the 5.17 as well. The digital signage URL content is processing CSS the way it used to. 

0 Likes