difficulty setting up phone

[NCH31]

I am trying to set up my zoom phone account for my business. 

• 1 user
• When I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail. 
• Is there anyone who can guide me through this process?  Happy to compensate for someone's time. 
• I find the ticket system not effective. 

Thank you. 

[Ray_Harwood · Accepted solution]

Welcome to the Zoom Community, @NCH31.

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee. 

[NCH31]

Thank you. I appreciate your assistance.  

[CarlaA]

Hi @NCH31, if @Ray_Harwood's reply was helpful, don't forget to mark it as the accepted solution 🙂

Thank you!