Zoom phone recorded messages. How to stop recording them and turn off warning?

[KRKelchner]

I am a single user using zoom full time during my business day. There is no need whatsoever for 99% of my calls to ever be recorded and the prerecorded message by zoom about recording is too long, too impersonal, and scares off potential callers.

I've spent hours attempting to reset the recording options to no avail and it still is apparently recording and even if it isn't recording it's playing that stupid message every time I dial. How do I put an end to that or as a minimum record my own message referencing recording?

[Eliot]

hi @KRKelchner 

Go to Zoom Portal > Admin > Phone System Management > Users & Rooms > select yourself as the User > select Policy > scroll down to Automatic Call Recording and toggle Off.

Zoom Support article provides details:

How to enable or disable ad hoc or automatic call recording for the account, site, phone user, or common area phone

Notes:

• If you have multiple sites enabled, you can change these settings at the site level. If you have multiple sites disabled, you can change these settings at the account level.
• You can also enable automatic call recording for call queues.

1. Access policy settings at the account, site, call queue, or phone user level.
2. Click the Automatic Call Recording or Ad Hoc Call Recording toggles to enable or disable it for the associated account, site, phone user, or common area phone.
3. Follow the below section to change the recording settings.

When enabled, the queue member User policy for ad-hoc recording will control whether individual queue members can record. Recordings will be owned by the users. When disabled, queue members cannot record calls for this queue regardless of their User policy.

Changing Zoom Phone call recording settings

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thanks,  eliot