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Zoom is Not Allowing Voicemails.

SpaceMan365
Explorer
Explorer

Zoom phone is setup for voicemail, but no voicemails are happening. Its disconnecting, saying you couldn't be connected after ringing. This is happening on all phones on our account. 

 

In other words when anyone calls our Zoom numbers, they cannot leave a voicemail. This is across our entire account. I've shared my personal settings below. 

 

SpaceMan365_0-1711495694079.png

 

1 ACCEPTED SOLUTION

QLAdmin
Zoom Partner
Zoom Partner

You have call forwarding setup, probably through the PC app or mobile app.  That orange box at the top gives you the option to disable.  

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1 REPLY 1

QLAdmin
Zoom Partner
Zoom Partner

You have call forwarding setup, probably through the PC app or mobile app.  That orange box at the top gives you the option to disable.