Zoom Provisioning - Trouble with Zoom Removing other SIP accounts off my T46s Yealink IP Phone

[ryann_207]

Hi all,

How might one fix the issue of zoom provisioning every day, which removes the other SIP accounts I've added to my T46s Yealink Phone? They aren't Zoom accounts they are PBX accounts, etc.

Is there a way to tell Zoom not to remove the account settings on my IP phone?

Any help would be appreciated, thanks.

[Eliot]

hi ryann_207,

I am not sure if multiple sip accounts can be made to work on a Yealink t46u connected to zoom phone because of zoom provisioning.

Take a look at Yealink forum article.

Two account on Yealink T46S

You could open support tickets with zoom and yealink.

I thought that maybe you could use a provisioning template but I do not think it would work.  Please see limitations of provision templates in this support article.

Configuring desk phone provision templates

maybe someone else has the answer.

thanks,  eliot

[ryann_207]

I'll look into the article and see if zoom will like the provision template.

Thanks for your support.