cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Phone extension ring tone

tslavik
Newcomer
Newcomer

We can change the ring tone for an extension.  Our main number rings to a user's extension, by design.  How can one change the ring tone on the main number so that when it rings to the designated user's extension, it has a distinctive ring tone?

1 REPLY 1

rauckenthaler
Zoom Employee
Zoom Employee

How does the main number reach the user? If you use a call queue you should be able to set a different ringtone in the client

rauckenthaler_0-1705044369076.png