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2025-03-04 01:32 PM
I'm looking for information concerning the process for ordering new Zoom phone service using Zoom's Partner Exchange Program in Uganda. Any information will be helpful.
Solved! Go to Solution.
2025-03-06 05:10 PM
Hello @msimpson
It seems there is only one (1) provider for Uganda from what I could see at a glance; take a look to ULAP
Most likely you need to contact the Partner Exchange and have an account with them before you can do anything on the Zoom side. Contact them first and they will guide with the exact information about what you have to do.
On the Zoom side, the management is done on the Web Portal: "ADMIN > Number Management > Provider Exchange"
You have probably seen this already but take a look to the Zoom documentation about how to setup a Provider Exchange via "Zoom
Web Portal" or via "Zoom Marketplace".
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059430#h_01H562N01S847SWXBXE29MYN...
Good luck, I hope you find what you are looking for.
If this addresses your question, please don't forget to click the button (Accept as Solution)
Vinnie
2025-03-06 05:10 PM
Hello @msimpson
It seems there is only one (1) provider for Uganda from what I could see at a glance; take a look to ULAP
Most likely you need to contact the Partner Exchange and have an account with them before you can do anything on the Zoom side. Contact them first and they will guide with the exact information about what you have to do.
On the Zoom side, the management is done on the Web Portal: "ADMIN > Number Management > Provider Exchange"
You have probably seen this already but take a look to the Zoom documentation about how to setup a Provider Exchange via "Zoom
Web Portal" or via "Zoom Marketplace".
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059430#h_01H562N01S847SWXBXE29MYN...
Good luck, I hope you find what you are looking for.
If this addresses your question, please don't forget to click the button (Accept as Solution)
Vinnie
2025-03-07 05:55 AM
Hello @Vinnie
Thanks for taking time to respond to my question. This is great information, and I'm sure it's what I needed to initiate my Zoom phone order for Uganda.
2025-03-07 06:48 AM
Happy to help. I hope you can be up and running soon.