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When/how will I know that my previous U.S. skype number has been ported over?

Sztabo80
Newcomer
Newcomer

When/how will I know when my previous U.S. skype number has been "ported over?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi sztabo80,

 

you will know when your calls stop coming through skype and start coming though zoom.  in usa, the porting process usually takes 7 to 10 business days.

 

in addition, you can see the status of your port request, go to admin->phone system management->phone numbers->ported->order status (all).  here you can see the FOC (firm order commitment) date for your port.  the foc date is the date when the port is scheduled to complete.

 

Eliot_0-1697798143568.png

 

 

please see porting faq.

Common issues and questions for porting – Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot