We need SMS for answering client questions - but we don't do "Campaigns"

[OregonHolly]

We need the SMS feature for answering simple questions with clients, such as "Can you text me your address".  Do we need to do a campaign for just answering questions?  We don't send out mass texts.   

[Arps]

Hello!  
All non-mobile numbers who will be sending SMS messages are required to submit a 10DLC registration.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059336

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick