cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Voicemails not deleting from Poly E550

cdmiller
Explorer
Explorer

‎2024-09-23 03:20 PM

We have a user who answers calls for her own extension and a call queue. She has her desktop app and a Poly E550 phone. When she deletes the voicemail using the portal, it remains on the phone. We have deleted all of her messages using the portal, but the phone screen still shows 189 messages, and she can still listen to them.

Topics:
0 Likes
1 REPLY 1

crough
Newcomer
Newcomer

‎2024-12-11 05:06 AM

YES, have had same issue with some user, just access Messages, select New, and press the Clear button, this will clear the display.

0 Likes