Stopping the zoom phone popup in Salesforce

Forum|Forum|1 year ago
October 30, 2024
1 reply
1 view

Hi,

When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up every time I dial as it covers vital information on my salesforce contact/account.

Using a MacAir / Zoom Workplace most recent update Version: 6.2.6 (41824)

R

reececlark115

Newcomer

I solved this by going to the Zoom User Config Tab (Tab needs to be added to the given Lightning App via App Manager/Tabs if it does not yet exist), clicking Zoom Phone Settings on the Left and disabling the "Pop Zoom Phone Widget" Option.

This can be accessed within your org by copy and pasting the last portion with your given domain or replacing "ORG_NAME" with your company name/sfdc domain:

https://ORG_NAME.lightning.force.com/lightning/n/ZVC__Zoom_User_Config