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Using an ATA with an Analog Phone

WesleyC9288
Explorer
Explorer

‎2024-04-05 11:12 AM

Why is it that we can't connect an analog phone to an ATA and use it with Zoom Phone but we can use an ATA for fax? That's what I was told by the sales rep.

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sparrow
Contributor I
Contributor I

‎2024-04-05 01:32 PM

That's incorrect. Zoom is not monitoring each ATA device to verify if it's generating a fax tone vs plain jane audio for a voice call. I've used Cisco ATA's for POTS on desk phones no issue.

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WesleyC9288
Explorer
Explorer

‎2024-04-05 01:48 PM

What's POTS?

 

And why would Zoom say that ATA support is only for fax?

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