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2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

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Using Zoom's PHONE SYSTEM

cp9
Newcomer
Newcomer

Dear Zoom Users

I have a free Zoom account.

I cannot see the PHONE TAB on my Zoom Workplace.

Is it possible to call 1800 numbers using my free Zoom account ?

Yours sincerely

cp9

1 REPLY 1

sparrow
Community Champion | Customer
Community Champion | Customer

From what I understand, free/basic accounts don't have PSTN access to dial any outbound number. In order to dial the PSTN, you'll need a paid license (metered or unlimited) or have someone within your account that is licensed, make the transfer for you.