cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Using Zoom's PHONE SYSTEM

cp9
Newcomer
Newcomer

Dear Zoom Users

I have a free Zoom account.

I cannot see the PHONE TAB on my Zoom Workplace.

Is it possible to call 1800 numbers using my free Zoom account ?

Yours sincerely

cp9

1 REPLY 1

sparrow
Community Champion | Customer
Community Champion | Customer

From what I understand, free/basic accounts don't have PSTN access to dial any outbound number. In order to dial the PSTN, you'll need a paid license (metered or unlimited) or have someone within your account that is licensed, make the transfer for you.