Transfer a call - person doing the transferring is internal

[onthefly]

When a warm transfer happens from an internal user, is it possible for them to stay on the line and listen in? 

The caller ID still shows the internal person's number (which I see is the default setting, so not asking about that), so it makes me curious.

[FORE-Craig]

Hi @onthefly 

Once the Warm Transfer selects Complete Transfer, the User transferring the call is disconnected. If the User has Call Monitoring rights, they could technically reconnect to the in-progress call to Listen.

I hope that helps!