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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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The SMS feature disappeared for me

JacksonK
Contributor I
Contributor I

I had the sms feature and I am an admin for my company, and it's enabled for me and my phone number is part of our sms campaign. However, it just randomly disappeared for me. I can't find it either on the app on 2 of my laptops or my phone. Everyone else says they have sms and there are no issues 

 

wondering what happened and how to resolve? 

 

JacksonK_0-1710864331078.png

 

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