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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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Starred contacts

somersetwm
Newcomer
Newcomer

Perhaps it's just me, but the inability to 'favourite' a contact in my mobile phone contacts directory on the zoom phone mobile app is very irritating. Having to 'invite as a zoom contact' to enable this capability is ridiculous - I can hardly invite a call centre!

2 REPLIES 2

FORE-Craig
Expert
Expert

Hi @somersetwm 

 

I agree! It is strange that you can only add Company Contacts (Zoom Phone Users) or External (Invited) Contacts to Favorites/Starred. Being that Zoom Phone can show your phones contracts,and that mobile phones usually have their own favorites functionality, it would make sense to be able to activate showing them as such in the Zoom mobile phone app.

 

You can submit a feature request for an enhancement at zoom.us/feed.

 

 

Craig

mokhtar122
Newcomer
Newcomer

hello my new acount