Setting voicemail audio to cover different scenarios eg lunch or holiday or office closed

[RichardB1]

Hi experts!

I've got zoom phone call queue set up so we can see which of our business phone nos (different business departments) are being called INTO (auto reception does not allow that function).

We close 12.30pm to 1pm and I realise that zoom phone does not allow for these hrs to be specifically set, so the users will need to log out at 12.30pm. We can work with that.

Call queues allows us to set the voicemail greeting.

I guess I need to set a voicemail greeting that covers different scenarios,  but we've never worked like that. 

Is it possible for the admin or a user to set a different audio for lunch, and back to default voicemail audio at the time the office closes?

The desktop zoom app does not seem to allow the user to set the audio message.

It appears there is a need, therefore, to select audio messages by logging into zoom portal - would take a couple of minutes.

Under Call Queues / call distribution there is a an 'overflow' option where audio can be selected - is this the only workaround?

Thanks

Richard

[RichardB1]

Sorry for the duplicate , I can't see a way of deleting this one.

Please answer here 

https://community.zoom.com/t5/Phone-System/Selecting-different-voicemail-greetings-for-lunch-and-out...