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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

SMS Text campaign

Canadian
Newcomer
Newcomer

‎2024-06-17 12:43 PM

Is it correct that any sms / texts with Canada are exempt from this new campaign that needs to be created and approved?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-21 01:34 PM

Hi @Canadian thank you for posting for the first time and welcome to the Zoom Community!

 

A 10DLC campaign registration is required by U.S. and Canada mobile carriers to enable business-to-consumer (A2P) messaging.

 

Here is an FAQ and 10DLC campaign creation checklist for when you are ready to get started on submitting your campaign.

 

Please also note that we have shared a recording of the Zoom 10DLC SMS Campaign Enforcement Webinar here: Recording - Zoom 10DLC SMS Campaign Enforcement Webinar. This will give you all of the information you need to successfully submit your campaign as well as common rejection reasons and how to fix- I highly encourage you to take a look. 

 

I hope this helps! 


Carla (she/her/hers)
Zoom Community Team
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