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SMS Messages disappeared off app

amythornecooper
Newcomer
Newcomer

Hi, 

I was using Zoom to make a phone call, when i realized all of my text messages have disappeared!  When i logged into the app on my desktop, they were all there, and when a client texted me, our full conversation popped back up.  Is there any way to recover the messages onto my phone?  i'm often communicating with clients away from my laptop and need our chat history.  

 

Has this happened to anyone else?  

4 REPLIES 4

RoyalsAndRogues
Newcomer
Newcomer

Currently having this issue did you ever figure it out?

Apparently not, as we are having this issue as well. Of course they were hacked yesterday and disrupted our entire business.

bunkamura
Newcomer
Newcomer

This happened to me too, yesterday (Wednesday April 16).  Still can not see them as of now.  Using the Zoom app on my iPhone.  I guess I should be relieved I'm not the only one.

Proinspect
Newcomer
Newcomer

Same here, and now an sms comes in on my notifications but is lagging on showing up in the app. Also can't find sms campaigns on my dashboard.