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Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
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How can I add custom SMS messages to send when I am unable to answer a call?

1 REPLY 1

Hi @ilabhula welcome to the community! What is the experience you are currently having when you attempt to answer a call? Is there any Inbound call notifications (client, app, and PWA)?

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SMS MESSAGE