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Hey @ShaunC welcome to the community! First, want to confirm that you're referring to SMS within the Zoom client under the Zoom Phone tab, you will need to have a Zoom Phone license in-order to access SMS? And you started to receive those SMS responses from your LMS system within the Zoom Phone tab?
SMS would be tied to your direct number set within your https://zoom.us/profile
Could you clarify the specifics of the LMS system you're using?
