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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

SMS Campaign

bullard1
Newcomer
Newcomer

‎2024-07-31 11:54 AM

I have a rejected campaign. I see the "create another campaign"  button however it is not accessible. Should I delete the rejected campaign as it not letting me edit it? And if I delete the campaign will the Brand stay or will I have to re start the Brand process ?

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AnderV
Zoom Employee
Zoom Employee

‎2024-07-31 12:02 PM

Hi bullard1,

You will have to create a new Campaign in this case. Your Brand will not be affected.

For more information on 10DLC please visit this Knowledge Articles Collection.

 

Happy Zooming!

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