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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

SMS Campaign, no website

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CKOwens
Newcomer
Newcomer

‎2024-05-29 10:39 AM

My SMS campaign application was rejected for reason of "This brand's URL will not load to a valid website."  I do not have a website, nor do I want or need one.  Is there a workaround to this?

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Troy_Hess
Zoom Employee
Zoom Employee

‎2024-05-29 09:01 PM

You will need some sort of online presence. Social media handles are also accepted.  

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Troy_Hess
Zoom Employee
Zoom Employee

‎2024-05-29 09:01 PM

You will need some sort of online presence. Social media handles are also accepted.  

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mattz
Newcomer
Newcomer

‎2024-10-01 08:50 AM

My campaign has been rejected TWICE now for that same reason... TWO chat support agents have verified everything looks to be in place, and the website IS and HAS BEEN working for months. Disclaimers are there, everything. 

I don't think Zoom is even looking at the right website...

 

It's just the same thing over and over again. 

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